Wednesday, July 30, 2014

Globalization Requires Corporate Language Learning Solutions

By Annabelle Holman


The global divide within the corporate landscape continues to change, further obscuring the fine line between cultures and languages. Companies become confused about what corporate language learning solutions can best help their employees adapt to this new trend. The importance of corporate etiquette, culture skills, and language has become even more vital in the corporate world. These factors are all mandatory for customer service, business development, sales, and corporate growth.

Corporate etiquette involves being professional by presenting yourself in a respectable manner. Both your body language and choice of words reveals a lot of your personality. Be sure of what kind of person you are in the workplace because your physical manner and language etiquette plays a big role in determining your success or failure.

One's attitude has a lot to do with whether or not he or she is treated with respect at work. People who seem cold and distant from other colleagues won't be as approachable and will cause them to miss the opportunities people who are sociable and friendly have for success. Making the effort to be warm and personable is paramount in the workplace.

Always identify yourself when meeting new people. Shaking someone's hand and immediately saying who you are shows the other person that you welcome their greeting. Not doing so can be seen as disrespectful, and shows that you don't practice proper etiquette. Being friendly and respectful to those around you can only help you climb the ranks of a business.

Address people as Mr., Mrs., or Ms.; and do not use first names for people you haven't already asked you to do so. If you have a comfortable rapport with someone, it is alright to use their first names, but not if you already don't. Always keep an inner monologue going to make sure your words are polite, and listen well to the person you're speaking to. Additionally, don't make a habit out of criticizing your colleagues. It's best to just stay quiet if you can't find compliments for them.

In order to contribute to the conversation intelligently, make sure to pay close attention to the person you're speaking to. Also keep in mind that the tone of your voice has an effect on the conversation. Sounding monotone may indicate that you're bored, while sounding sharp and abrupt can make you sound angry. You should additionally avoid all vulgar language and slang if you want to be taken seriously.

Make sure you don't send unintentional signals to anyone by using awkward body language. Become familiar with common gestures, and you'll be able to read both yourself and the person you're speaking to. Some general types of body language are folding your arms to show defensiveness, turning the body towards someone to invite him or her into a conversation, and merely turning your head or shoulders to indicate dismissal. You should also be mindful of your facial expressions.

Simply smiling can show someone that you're warm and open. Eye contact shows that you're interested in whatever the person is saying. However, don't overdo your eye contact or else you can come off as a bit overwhelming. Make sure to also nod your head occasionally to show that you're agreeable and interested, but don't nod too much as to indicate that you want the conversation to end quickly.




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